Articles
I am an existing customer and I have just paid for an order that I submitted. Why is it still "Pending"?
You have most probably submitted an order with an invalid hostname for your VPS.Please note that...
I have just submitted an order and made payment but it is still pending. Why?For first-time customers, the order will be processed e.g. fraud checks, information verification...
I submitted an order but the total amount due is different from the prices listed on the product page. Why?All our prices are pro-rated.If the order was submitted before the 15th of the month, the total...
Why is my order marked as fraud?An order is marked as fraud (usually) for the following reasons: VPN was used during order...
